Q:What is your service different from others?
A: We have a professional engineer team which can design and develop the mold according to different customer requirement.
We also have a sales team to offer best service from pre-sale to after-sale.
Q:Can I get a sample as I am not sure about your SPD quality?
A:Yes. Sample order is acceptable and it is the best way to build the trust and we can be more fluent to do formal order.
Q:Can you design according to our request as we want to sell our own kind?
A: Of course! We also have our own mode which is different from the common type on the market.
Q:How can I trust you and your company ?
A:Our company is making SPD for about 10 years, having no complaint from customers until now. Though we are not a large company, we have business with EKF, TDM and other world class companies. Our products have CE,IEC,TUV, ROHS certificates.
Q:When I can receive quotation and detail information after send the enquiry?
A: Reply will be sent in 24hours.
Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample for free charge but do not pay the cost of freight.
Q:How's the delivery?Because I really need them is urgently?
A: Samples cost 3-5 days. More than 1000 pcs order cost 7-15 days.
Q: What's your shipment method?
A: We ship by Express, by air, by sea, by train.
Q: If i want to release order, what's the payment method you accept ?
A: We accept T/T, Paypal, Western union, L/C, Trade Assurance.
Q: Which countries you have exported to?
A: We have shipped to two hundred countries around the world, and we are happy to see that through our professional services and solutions, our customers get more business and the end users are satisfied.
Q: Do you provide OEM & ODM service?
A: Yes, we support OEM & ODM. For some items we have MOQ. For more questions, feel free to send us inquiry.We can customize the mold for you and produce it quickly
Q: ls there any discount?
A: Yes, for larger quantity, we always supportwith better price. For special discount, pleasecontact us."
Q: May l know the standard of package?
A: Normally are cartons, we also follow thethe special requests of our customers.
Q: What are your terms of payment?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance, balance before shippment.